Help/FAQ
How do I enable roaming on Android (Samsung, Motorola, …)?
In order to use your GoMoWorld plan on your Samsung device, you need to activate data roaming to allow you to connect abroad.
- Go to Settings > Connections > SIM card manager and ensure GoMoWorld is toggled on and Mobile Data is configured with GoMoWorld eSIM.
Calls and messages should remain on your physical SIM or on the eSIM corresponding to your main phone number. - Go to Settings > Connections > Mobile networks and toggle on Data Roaming
How do I enable roaming on Android (Google Pixel and Oppo)?
How do I enable roaming on iOS?
How do I enable roaming on Android (Samsung, Motorola, …)?
How do I install a GoMoWorld eSIM on Android (Samsung, Motorola, …)?
How do I install a GoMoWorld eSIM on iPhone (iOS)?
Do I need an internet connection to install the eSIM?
Can I reuse my eSIM for future travel?
Can I use mobile data and hotspot/tethering with GoMoWorld?
What should I do when I return to my home country?
When does my GoMoWorld data plan start?
How do I enable roaming on Android (Samsung, Motorola, …)?
In order to use your GoMoWorld plan on your Samsung device, you need to activate data roaming to allow you to connect abroad.
- Go to Settings > Connections > SIM card manager and ensure GoMoWorld is toggled on and Mobile Data is configured with GoMoWorld eSIM.
Calls and messages should remain on your physical SIM or on the eSIM corresponding to your main phone number. - Go to Settings > Connections > Mobile networks and toggle on Data Roaming
Need Support?
At GoMoWorld, we're here to help. Email our care team today and we will be in touch very quickly.
Alternatively, if you are using the app, in the Settings you'll find the "Contact us" form.