Help/FAQ
Do I need an internet connection to install the eSIM?
Yes. A stable Wi-Fi or mobile data connection is required to install your GoMoWorld eSIM.
We recommend doing it before departure, while you still have a reliable connection.
❗Important: Installing your eSIM doesn’t mean your plan has started. You’ll activate your plan later in the app — and the countdown only begins once you do. So feel free to install your eSIM in advance, no need to wait!
🔗 Related articles:
→ How do I install a GoMoWorld eSIM on iOS?
→ How do I install a GoMoWorld eSIM on Android (Samsung, Motorola, …)?
→ How do I install a GoMoWorld eSIM on Android (Google Pixel, Oppo)?
How do I enable roaming on Android (Google Pixel and Oppo)?
How do I enable roaming on iOS?
How do I enable roaming on Android (Samsung, Motorola, …)?
How do I install a GoMoWorld eSIM on Android (Samsung, Motorola, …)?
How do I install a GoMoWorld eSIM on iPhone (iOS)?
Do I need an internet connection to install the eSIM?
Can I reuse my eSIM for future travel?
Can I use mobile data and hotspot/tethering with GoMoWorld?
What should I do when I return to my home country?
When does my GoMoWorld data plan start?
Do I need an internet connection to install the eSIM?
Yes. A stable Wi-Fi or mobile data connection is required to install your GoMoWorld eSIM.
We recommend doing it before departure, while you still have a reliable connection.
❗Important: Installing your eSIM doesn’t mean your plan has started. You’ll activate your plan later in the app — and the countdown only begins once you do. So feel free to install your eSIM in advance, no need to wait!
🔗 Related articles:
→ How do I install a GoMoWorld eSIM on iOS?
→ How do I install a GoMoWorld eSIM on Android (Samsung, Motorola, …)?
→ How do I install a GoMoWorld eSIM on Android (Google Pixel, Oppo)?
Need Support?
At GoMoWorld, we're here to help. Email our care team today and we will be in touch very quickly.
Alternatively, if you are using the app, in the Settings you'll find the "Contact us" form.