Help/FAQ
What should I do when I return to my home country?
When you return home after using GoMoWorld abroad, it's simple to switch back to your regular mobile network. Here's what to do:
✅ Steps to follow:
- **Switch your mobile data back to your primary SIM**Go to your device’s mobile settings and select your regular SIM as the preferred line for mobile data.
- **Switch back to automatic network selection**If ever you went for manual network selection, make sure to switch back to automatic search of the network on your GoMoWorld eSIM.
- **Turn off the GoMoWorld eSIM (optional)**You don’t need to delete it! Just disable it in your settings while you wait for your next trip. You'll juste have to buy a new plan in the app when you're ready to travel again.\
💡 Tip: If you experience issues switching back, restart your phone or toggle airplane mode briefly to reset the connection.
How do I enable roaming on Android (Google Pixel and Oppo)?
How do I enable roaming on iOS?
How do I enable roaming on Android (Samsung, Motorola, …)?
How do I install a GoMoWorld eSIM on Android (Samsung, Motorola, …)?
How do I install a GoMoWorld eSIM on iPhone (iOS)?
Do I need an internet connection to install the eSIM?
Can I reuse my eSIM for future travel?
Can I use mobile data and hotspot/tethering with GoMoWorld?
What should I do when I return to my home country?
When does my GoMoWorld data plan start?
What should I do when I return to my home country?
When you return home after using GoMoWorld abroad, it's simple to switch back to your regular mobile network. Here's what to do:
✅ Steps to follow:
- **Switch your mobile data back to your primary SIM**Go to your device’s mobile settings and select your regular SIM as the preferred line for mobile data.
- **Switch back to automatic network selection**If ever you went for manual network selection, make sure to switch back to automatic search of the network on your GoMoWorld eSIM.
- **Turn off the GoMoWorld eSIM (optional)**You don’t need to delete it! Just disable it in your settings while you wait for your next trip. You'll juste have to buy a new plan in the app when you're ready to travel again.\
💡 Tip: If you experience issues switching back, restart your phone or toggle airplane mode briefly to reset the connection.
Need Support?
At GoMoWorld, we're here to help. Email our care team today and we will be in touch very quickly.
Alternatively, if you are using the app, in the Settings you'll find the "Contact us" form.