Multi-Year Digital Accessibility Implementation Plan
GoMoWorld — 2026-2028 Published: April 2026
1. Introduction
This document sets out GoMoWorld's multi-year digital accessibility plan, covering the period 2026-2028.
GoMoWorld is committed to making its digital services accessible to all users, including people with disabilities, in accordance with Article 47 of French Law No. 2005-102 of 11 February 2005, the French General Accessibility Improvement Standard (RGAA) version 4.1.2, and the European standard EN 301 549.
2. Review of the Previous Period (2025-2026)
Over the past year, GoMoWorld has carried out several initiatives that have resulted in significant progress in its accessibility compliance rate:
- Initial audit in 2025 revealing a 65% compliance rate with RGAA 4.1.2
- Implementation of corrective actions on identified non-compliant criteria
- Awareness-raising across product, design and development teams on accessibility
- Partnership with AccessiWay for expert support
- New audit conducted on 09/04/2026 by AccessiWay showing an 85.25% compliance rate with RGAA 4.1.2
Year-on-year progress: +20.25 percentage points.
| Indicator | 2025 | 2026 |
|---|---|---|
| RGAA 4.1.2 compliance rate | 65% | 85.25% |
| Compliant criteria | 38 | 52 |
| Non-compliant criteria | 20 | 9 |
| Non-applicable criteria | 48 | 45 |
3. Commitment and Accessibility Policy
Accessibility is fully embedded in GoMoWorld's digital strategy. This plan is built around the 9 key themes required for a comprehensive accessibility framework.
3.1 Strategy
Accessibility is embedded in GoMoWorld's digital strategy and considered from the ideation phase of every project. The goal is to achieve a compliance rate above 95% by the end of 2028.
3.2 Accessibility Lead
A digital accessibility lead has been appointed to coordinate initiatives, centralise user feedback and ensure long-term follow-up.
- Contact email: support@gomoworld.com
3.3 Resources
GoMoWorld allocates dedicated human and financial resources to accessibility on an annual basis. This includes the partnership with AccessiWay, accessibility testing tools, and third-party providers for remediation work.
3.4 Job Descriptions
Accessibility-related responsibilities are progressively being integrated into the job descriptions of relevant teams (product owners, developers, designers, customer support) and are formalised during new recruitment.
3.5 Training
Digital accessibility training sessions are organised for technical, design and content teams. Further sessions are planned for 2026-2027.
3.6 Governance
A cross-functional governance structure is in place, with regular review meetings to assess progress and plan upcoming steps.
3.7 Procurement Policy
Accessibility is a criterion integrated into GoMoWorld's procurement policy for digital services and tools. All suppliers are required to comply with recognised accessibility standards (WCAG 2.1 Level AA at minimum).
3.8 Digital Projects
All new digital projects (new app features, website updates) incorporate accessibility from the design phase. Mockups and specifications include accessibility checks.
3.9 Annual Action Plan Review
An annual accessibility review is conducted every first quarter to evaluate progress against the multi-year plan and adjust priorities. The next review is scheduled for Q1 2027.
4. Identified Non-Compliances and Remediation Plan
The audit of 09/04/2026 identified 9 non-compliant criteria on the website https://www.gomoworld.com. The associated remediation plan is outlined below:
| No. | RGAA Criterion | Description | Priority | Target date |
|---|---|---|---|---|
| 1.2 | Decorative images | Some decorative images are not correctly ignored by assistive technologies | High | Q4 2026 |
| 3.2 | Text/background contrast | Insufficient contrast on certain pages | High | Q4 2026 |
| 6.1 | Link clarity | Some links are not explicit about their destination | Medium | Q4 2026 |
| 7.3 | Keyboard control of scripts | Some scripts are not controllable via keyboard or pointing devices | High | Q4 2026 |
| 10.6 | Link visibility | Some links are not visible relative to surrounding text | Medium | Q4 2026 |
| 10.9 | Information by shape/size/position | Information conveyed solely by shape, size or position on certain pages | Medium | Q4 2026 |
| 11.1 | Form labels | Some form fields lack labels | High | Q4 2026 |
| 11.10 | Input controls | Some input controls are not used appropriately | Medium | Q4 2026 |
| 12.8 | Tab order | Inconsistent tab order on certain pages | High | Q4 2026 |
Prioritisation
- High priority: criteria that block users of assistive technologies (screen readers, keyboard navigation). Remediation planned for Q4 2026.
- Medium priority: criteria affecting user experience without fully blocking access. Remediation planned for Q4 2026.
5. 2026-2028 Action Plan
Quantitative objectives
- End of 2026: ≥ 92% RGAA compliance (resolution of the 9 identified non-compliances)
- End of 2027: ≥ 95% RGAA compliance
- End of 2028: Highest achievable compliance level
2026 Action Plan
| Action | Status | Target date |
|---|---|---|
| RGAA 4.1.2 compliance audit by AccessiWay | Completed | 09/04/2026 |
| Updated accessibility statement published (85.25%) | Completed | 09/04/2026 |
| 2026-2028 multi-year plan published | Completed | April 2026 |
| Remediation of high-priority non-compliances (1.2, 3.2, 7.3, 11.1, 12.8) | To be scheduled | Q4 2026 |
| Remediation of medium-priority non-compliances (6.1, 10.6, 10.9, 11.10) | To be scheduled | Q4 2026 |
| Intermediate compliance audit | Scheduled | Q4 2026 |
2027 Action Plan
| Action | Target date |
|---|---|
| Annual review of the multi-year plan | Q1 2027 |
| Full compliance audit by AccessiWay | Q1 2027 |
| Update of the accessibility statement | Q1 2027 |
| Integration of accessibility into QA processes | H1 2027 |
6. Accessibility of New Projects
- Accessible by design: all new projects integrate accessibility from the design phase.
- Accessibility review: every major deliverable undergoes an accessibility review before production release.
- User testing: users with disabilities are invited to participate in user testing whenever possible.
- Procurement criteria: all suppliers and digital tools are assessed against accessibility standards.
7. Monitoring and Key Indicators
| Year | RGAA compliance rate | Objective |
|---|---|---|
| 2025 | 65% | — |
| 2026 | 85.25% (audit of 09/04/2026) | ≥ 92% by end of 2026 |
| 2027 | To be measured | ≥ 95% |
| 2028 | To be measured | Highest achievable level |
Quarterly progress reviews are carried out by the accessibility lead, with reporting to leadership.
8. Feedback and Contact
If you experience difficulty accessing any content or service, please contact GoMoWorld's accessibility lead at support@gomoworld.com to be directed to an accessible alternative or to obtain the content in a different format.
9. Conclusion
GoMoWorld is committed to continuously improving its digital accessibility in order to offer an inclusive experience to all its users. The progress made between 2025 (65%) and 2026 (85.25%) reflects a tangible commitment, and we are continuing our efforts to achieve the 95% compliance target by the end of 2027.