Help/FAQ
How do I contact GoMoWorld support?
Need help? We’re here for you.
The easiest and fastest way to get support is directly through the GoMoWorld app:
- Open the GoMoWorld app
- Tap Settings > Contact us
- Send us your question, and our support team will get back to you as soon as possible\
You can also email us directly at support@gomoworld.com.\
To help us assist you faster, please remember to include your GoMoWorld Account Number — you'll find it in the app under Settings, right at the top of the screen.
Before reaching out, feel free to check our FAQ section — we’ve answered many common questions there, from plan activation to troubleshooting and billing.
We’re always happy to help!
Can I use GoMoWorld for business travel?
Can I make calls or send SMS with GoMoWorld?
How do I contact GoMoWorld support?
Will using an eSIM drain my battery faster?
Is an eSIM signal weaker than a regular SIM?
Does GoMoWorld have a referral program?
What is an eSIM and how is it different from a SIM card?
Why should I use a GoMoWorld eSIM when traveling?
How do I contact GoMoWorld support?
Need help? We’re here for you.
The easiest and fastest way to get support is directly through the GoMoWorld app:
- Open the GoMoWorld app
- Tap Settings > Contact us
- Send us your question, and our support team will get back to you as soon as possible\
You can also email us directly at support@gomoworld.com.\
To help us assist you faster, please remember to include your GoMoWorld Account Number — you'll find it in the app under Settings, right at the top of the screen.
Before reaching out, feel free to check our FAQ section — we’ve answered many common questions there, from plan activation to troubleshooting and billing.
We’re always happy to help!
Need Support?
At GoMoWorld, we're here to help. Email our care team today and we will be in touch very quickly.
Alternatively, if you are using the app, in the Settings you'll find the "Contact us" form.