Help/FAQ
What happens if a payment fails?
Don’t worry — if your payment is declined:
- You won’t be charged
- You can try again with a different payment method
Make sure you have internet access to make payments.
If the issue persists, contact your bank or reach out to our support team for help.
🔗 Related articles:
→ How do I contact GoMoWorld support?
What payment methods are accepted?
Where can I access my previous purchases?
How do I change my billing country or tax information?
How do I delete my credit card information?
Can I get an invoice for my purchase?
What happens if a payment fails?
Which currency will I be charged in?
What happens if a payment fails?
Don’t worry — if your payment is declined:
- You won’t be charged
- You can try again with a different payment method
Make sure you have internet access to make payments.
If the issue persists, contact your bank or reach out to our support team for help.
🔗 Related articles:
→ How do I contact GoMoWorld support?
Need Support?
At GoMoWorld, we're here to help. Email our care team today and we will be in touch very quickly.
Alternatively, if you are using the app, in the Settings you'll find the "Contact us" form.