Help/FAQ
What happens if I delete my eSIM before my scheduled plan start?
If your eSIM is no longer installed on your device at the scheduled activation time, the plan will not start automatically and the scheduled start will be cancelled.
Don't worry - your plan is not lost. It remains in your account in "available" status and can be:
- Activated manually at any time
- Rescheduled for a new date and time
⚠️ Important: "Deleting" your eSIM is different from "disabling" it. You can safely disable your eSIM in your phone settings (e.g. to use another SIM while at home) without losing your scheduled start - it will still activate at the programmed time. Only deleting your eSIM from your phone settings will cancel the scheduled start.
🔗 Related articles:
→ Can I schedule my plan to start at a specific date and time?
→ Keep your eSIM installed
→ How do I buy and start a plan?
Can I buy a data plan from abroad / while already traveling?
How do I buy and start a plan?
Can I change or cancel a scheduled plan start?
How do I check if my phone is eSIM-compatible?
How much data do I need for my trip?
What happens if I delete my eSIM before my scheduled plan start?
How do I download and install the GoMoWorld app?
Can I use my GoMoWorld eSIM and my home SIM card at the same time?
How do I create an account?
How do I install an eSIM on a Google Pixel device? (Android)
How many eSIMs can I install on my phone?
Which devices are compatible with GoMoWorld eSIM?
How do I log in to my account?
Can I use GoMoWorld on multiple devices?
Can I install my eSIM with a QR code?
Do I need to remove my physical SIM card to use GoMoWorld?
Will my home operator charge me if I make calls or receive texts while using GoMoWorld?
Can I schedule my plan to start at a specific date and time?
How do I use a promo code?
Do I need to download the app if I made a purchase on the website?
Can I use GoMoWorld if my phone is carrier-locked?
What is GoMoWorld and how does it work?
Will WhatsApp, iMessage and FaceTime still work with GoMoWorld?
When can I install my eSIM?
What happens if I delete my eSIM before my scheduled plan start?
If your eSIM is no longer installed on your device at the scheduled activation time, the plan will not start automatically and the scheduled start will be cancelled.
Don't worry - your plan is not lost. It remains in your account in "available" status and can be:
- Activated manually at any time
- Rescheduled for a new date and time
⚠️ Important: "Deleting" your eSIM is different from "disabling" it. You can safely disable your eSIM in your phone settings (e.g. to use another SIM while at home) without losing your scheduled start - it will still activate at the programmed time. Only deleting your eSIM from your phone settings will cancel the scheduled start.
🔗 Related articles:
→ Can I schedule my plan to start at a specific date and time?
→ Keep your eSIM installed
→ How do I buy and start a plan?
Need Support?
At GoMoWorld, we're here to help. Chat with our care team and we will be in touch very quickly.