Help/FAQ
Do I need to remove my physical SIM card to use GoMoWorld?
Not at all — there’s no need to remove your regular SIM card when using GoMoWorld.
GoMoWorld is a data-only eSIM, which works alongside your existing SIM. That means:
- You can keep your usual SIM active for calls and texts
- You use GoMoWorld only for mobile data
\
✅ To avoid roaming charges from your home provider:
- Set GoMoWorld as your mobile data line
- Turn off data roaming for your regular SIM in your phone settings
This way, you stay connected without surprises on your bill — and without removing anything from your phone.
🔗 Related articles:** → Can I use my GoMoWorld eSIM and my home SIM at the same time?
→ Will my home operator charge me if I make calls or receive texts while using GoMoWorld?
→ Can I use apps like WhatsApp and FaceTime with my GoMoWorld eSIM?
Can I buy a data plan from abroad / while already traveling?
How do I buy and start a plan?
How do I check if my phone is eSIM-compatible?
How much data do I need for my trip?
How do I download and install the GoMoWorld app?
Can I use my GoMoWorld eSIM and my home SIM card at the same time?
How do I create an account?
How do I install an eSIM on a Google Pixel device? (Android)
How many eSIMs can I install on my phone?
Which devices are compatible with GoMoWorld eSIM?
How do I log in to my account?
Can I use GoMoWorld on multiple devices?
Can I install my eSIM with a QR code?
Do I need to remove my physical SIM card to use GoMoWorld?
Will my home operator charge me if I make calls or receive texts while using GoMoWorld?
How do I use a promo code?
Do I need to download the app if I made a purchase on the website?
Can I use GoMoWorld if my phone is carrier-locked?
What is GoMoWorld and how does it work?
Will WhatsApp, iMessage and FaceTime still work with GoMoWorld?
When can I install my eSIM?
Do I need to remove my physical SIM card to use GoMoWorld?
Not at all — there’s no need to remove your regular SIM card when using GoMoWorld.
GoMoWorld is a data-only eSIM, which works alongside your existing SIM. That means:
- You can keep your usual SIM active for calls and texts
- You use GoMoWorld only for mobile data
\
✅ To avoid roaming charges from your home provider:
- Set GoMoWorld as your mobile data line
- Turn off data roaming for your regular SIM in your phone settings
This way, you stay connected without surprises on your bill — and without removing anything from your phone.
🔗 Related articles:** → Can I use my GoMoWorld eSIM and my home SIM at the same time?
→ Will my home operator charge me if I make calls or receive texts while using GoMoWorld?
→ Can I use apps like WhatsApp and FaceTime with my GoMoWorld eSIM?
Need Support?
At GoMoWorld, we're here to help. Email our care team today and we will be in touch very quickly.
Alternatively, if you are using the app, in the Settings you'll find the "Contact us" form.