Help/FAQ
Can I use my GoMoWorld eSIM and my home SIM card at the same time?
Yes! You can have both your GoMoWorld eSIM and your home SIM card activated simultaneously on your phone.
To avoid unexpected roaming charges from your home operator, make sure to turn off data roaming for your home SIM card in your phone’s settings. This way:
- Your GoMoWorld eSIM will handle all your mobile data during your trip.
- Your home SIM card will still work for calls and texts.
🔗 Related articles:
→ Will my home operator charge me if I make calls or receive texts while using GoMoWorld?
→ Will WhatsApp, iMessage and FaceTime still work with GoMoWorld?
→ Do I need to remove my physical SIM card to use GoMoWorld?
Can I buy a data plan from abroad / while already traveling?
How do I buy and start a plan?
How do I check if my phone is eSIM-compatible?
How much data do I need for my trip?
How do I download and install the GoMoWorld app?
Can I use my GoMoWorld eSIM and my home SIM card at the same time?
How do I create an account?
How do I install an eSIM on a Google Pixel device? (Android)
How many eSIMs can I install on my phone?
Which devices are compatible with GoMoWorld eSIM?
How do I log in to my account?
Can I use GoMoWorld on multiple devices?
Can I install my eSIM with a QR code?
Do I need to remove my physical SIM card to use GoMoWorld?
Will my home operator charge me if I make calls or receive texts while using GoMoWorld?
How do I use a promo code?
Do I need to download the app if I made a purchase on the website?
Can I use GoMoWorld if my phone is carrier-locked?
What is GoMoWorld and how does it work?
Will WhatsApp, iMessage and FaceTime still work with GoMoWorld?
When can I install my eSIM?
Can I use my GoMoWorld eSIM and my home SIM card at the same time?
Yes! You can have both your GoMoWorld eSIM and your home SIM card activated simultaneously on your phone.
To avoid unexpected roaming charges from your home operator, make sure to turn off data roaming for your home SIM card in your phone’s settings. This way:
- Your GoMoWorld eSIM will handle all your mobile data during your trip.
- Your home SIM card will still work for calls and texts.
🔗 Related articles:
→ Will my home operator charge me if I make calls or receive texts while using GoMoWorld?
→ Will WhatsApp, iMessage and FaceTime still work with GoMoWorld?
→ Do I need to remove my physical SIM card to use GoMoWorld?
Need Support?
At GoMoWorld, we're here to help. Email our care team today and we will be in touch very quickly.
Alternatively, if you are using the app, in the Settings you'll find the "Contact us" form.