Help/FAQ
How do I download and install the GoMoWorld app?
GoMoWorld works only on unlocked smartphones that are eSIM-compatible.
Here's how to know if your phone works:
- Make sure your phone is not locked to a specific carrier.
- Check if your device supports eSIM. Most recent iPhones (XR and up), Samsung Galaxy S20 and above, and Google Pixel 4 and newer are compatible.
Need help checking or unsure about your own? Follow our compatibility guide with a full list of supported models and steps to check your phone settings.
Note that our app can do the check for you : download and open the app directly. If you’re unable to find the app on your AppStore your phone is not compatible with GoMoWorld
🔗 Related articles:
→ How do I install my eSIM?
→ I can’t install my eSIM. What should I do?
→ Which devices support eSIM?
Can I buy a data plan from abroad / while already traveling?
How do I buy and start a plan?
How do I check if my phone is eSIM-compatible?
How much data do I need for my trip?
How do I download and install the GoMoWorld app?
Can I use my GoMoWorld eSIM and my home SIM card at the same time?
How do I create an account?
How do I install an eSIM on a Google Pixel device? (Android)
How many eSIMs can I install on my phone?
Which devices are compatible with GoMoWorld eSIM?
How do I log in to my account?
Can I use GoMoWorld on multiple devices?
Can I install my eSIM with a QR code?
Do I need to remove my physical SIM card to use GoMoWorld?
Will my home operator charge me if I make calls or receive texts while using GoMoWorld?
How do I use a promo code?
Do I need to download the app if I made a purchase on the website?
Can I use GoMoWorld if my phone is carrier-locked?
What is GoMoWorld and how does it work?
Will WhatsApp, iMessage and FaceTime still work with GoMoWorld?
When can I install my eSIM?
How do I download and install the GoMoWorld app?
GoMoWorld works only on unlocked smartphones that are eSIM-compatible.
Here's how to know if your phone works:
- Make sure your phone is not locked to a specific carrier.
- Check if your device supports eSIM. Most recent iPhones (XR and up), Samsung Galaxy S20 and above, and Google Pixel 4 and newer are compatible.
Need help checking or unsure about your own? Follow our compatibility guide with a full list of supported models and steps to check your phone settings.
Note that our app can do the check for you : download and open the app directly. If you’re unable to find the app on your AppStore your phone is not compatible with GoMoWorld
🔗 Related articles:
→ How do I install my eSIM?
→ I can’t install my eSIM. What should I do?
→ Which devices support eSIM?
Need Support?
At GoMoWorld, we're here to help. Email our care team today and we will be in touch very quickly.
Alternatively, if you are using the app, in the Settings you'll find the "Contact us" form.